Common queries answered
Frequently asked Questions
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location, but most orders arrive within 5–10 business days after shipping. You will receive a confirmation email with tracking details once your order has been dispatched.
We accept returns and exchanges within 5 days of delivery. Items must be unused, in their original packaging, and in the same condition as received. for more detail please refer our Return and refund policy.
If your order has been Placed , you can not change/update your shipping/billing address. you can change your address from my accounts section for further orders, if any query you can contact our customer support team for assistance.
Once your order is shipped, you will receive a tracking number. You can use this number to track your shipment directly on the carrier’s website.
You can reach our customer support team through the contact form on our website or by emailing us directly on support@divaru.in. We aim to respond to all inquiries asap.
Please contact us immediately if you notice an error in your shipping address. If the order has not been shipped, we will update it. If it has already been dispatched, we will do our best to assist, but changes may not be guaranteed.
Currently we ship to india only. Shipping availability and delivery times may vary depending on your location. You can confirm shipping options during checkout.
Depending on product availability and warehouse locations, your items may arrive in separate packages. If this happens, you will receive individual tracking numbers for each shipment.
Order related please mail us on at orders@divaru.in we will reply you asap.
